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One of my favourite Val moments was the mystery where things weren't going well and people were being a bit rude and Val "ran out of nice," as Iain put it. He said it the same way Margo Channing says, "Fasten your seatbelts."
Val spent the rest of the evening being delightfully horrible to the rude people and basically telling them everything we all thought about them... but, because she was Val and because she did interactive work so well, they were thrilled and laughing. They had no idea she meant every word she said. She was a superhero to all of us that night.